FAQ

Who is Kotea recommended for?

Kotea is suitable for everyone! Made with all-natural ingredients, it’s a wellness tea that can be enjoyed by people of all ages, offering a gentle and soothing drink for daily health support.

How should I drink Kotea?

Simply steep one tea bag in hot or cold water for 3-5 minutes. You can adjust the concentration based on water temperature and steeping time. Enjoy Kotea at any time of the day for a health boost.

Where is Kotea produced?

Kotea is proudly made in Korea using the finest locally sourced ingredients. Our tea is crafted with a careful selection of natural components and a special roasting method to ensure the highest quality.

Does Kotea contain additives or sweeteners?

Kotea is made with 100% natural ingredients and contains no artificial additives or sweeteners. You can enjoy the pure, natural taste and health benefits of our carefully selected ingredients.

Is there caffeine in Kotea?

Kotea is completely caffeine-free, making it a perfect choice for those looking for a calming, non-stimulating drink.

How many cups can I brew with one tea bag?

Each Kotea tea bag contains 3g of tea, which is more than most standard tea bags. You can brew up to 2-3 times in 500ml of water, or once in 2 liters. For multiple brews, we recommend steeping within a short period for optimal flavor.

How is Kotea shipped?

Kotea is shipped directly from Korea to ensure the freshest quality. We currently offer shipping only within the United States, and deliveries typically take 6-10 business days. We work with trusted shipping partners to ensure reliable delivery.

What is the return and refund policy?

If you are not satisfied with your purchase or receive a defective product, you can request a return or refund within 30 days of receipt. Please contact our customer service team for further assistance with the process.

Is Kotea safe?

Yes, Kotea is made from 100% natural ingredients with no artificial additives or preservatives. It undergoes strict quality control to ensure safety. Additionally, Kotea is formulated, crafted, and packaged in our FDA-registered facility in Utah.

Can I drink Kotea while pregnant or breastfeeding?

Kotea is made from natural ingredients, and most of them are considered safe for pregnant or breastfeeding individuals. However, we always recommend consulting with a doctor or healthcare professional before consumption, especially as some ingredients, like burdock, may require moderation.

Can I purchase Kotea outside the U.S.?

At this time, we only ship to the United States. We are working to expand our shipping options and hope to offer global delivery soon.

What is the subscription policy?

By subscribing to Kotea, you can receive regular deliveries on a weekly or monthly basis, depending on your preference. Subscription customers enjoy discounts and can modify or cancel their subscription at any time.